Graduate Case Officers Service Delivery

Graduate Case Officers (Planning) – Service Delivery

Delivering Case Services to external customers, providing a fast, high quality, consistent and continuously improving service.
Salary: £19,554
Hours: 37 hours per week, fixed term for 12 months

Look to apply now and become a valued member of the Service Delivery Case team, helping South Somerset to be a place where businesses flourish, communities are safe, vibrant and healthy and residents enjoy good housing and cultural, leisure and sporting activities.

This is an ideal opportunity to learn all aspects of the planning process within the Case Services Team. These posts are particularly suited for those embarking on a planning career. Applicants should have some understanding of planning objectives and principles applicable to development management and planning enforcement. You will be working towards managing a varied caseload of householder,  minor applications and enforcement cases. You will be required to work and negotiate with applicants, write reports and make recommendations. You will also be required to visit sites where appropriate. Full training for these roles will be given.

We are looking for the following skills:-

·         A minimium of 2:2 degree in any subject but preferably something relevant to planning.

·         Excellent attention to detail

·         Resilience due to the high levels of work involved

·         Proactive with commitment to provision of excellent customer service with some previous experience in dealing with customer queries

·         Resourceful and flexible in your approach

We are striving to be great to work for, excellent to work with, leading the way and delivering for our communities.

For an informal chat about these posts please contact Neil Waddleton, Case Service Team Leader on 01935 462603.

You will be based in the SSDC offices in Yeovil where we operate agile working practices, but you may need to travel to other offices. 

Closing Date – 5pm 22/8/19

Job Ref – 1787

Graduate Case Officers JD CS 1787



Please submit your CV and supporting statement.

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Contact Donna Thorne.