Case Officer Service Delivery

Case Officer (Planning) – Service Delivery

Delivering Case Services to external customers, providing a fast, high quality, consistent and continuously improving service.
Salary: £19,554 to £21,589
Hours: 37 hours per week, fixed term for 12 months

Look to apply now and become a valued member of the Service Delivery Case team, helping South Somerset to be a place where businesses flourish, communities are safe, vibrant and healthy and residents enjoy good housing and cultural, leisure and sporting activities.

This is an exciting opportunity to work within our growing Case Services Team. We are looking for the following skills:-

·         Excellent attention to detail

·         Resilience due to the high levels of work involved

·         Proactive with commitment to provision of excellent customer service with some previous experience in dealing with customer queries

·         Resourceful and flexible in your approach

Appropriate training will be provided.

We are striving to be great to work for, excellent to work with, leading the way and delivering for our communities.

For an informal chat about this post please contact Neil Waddleton, Case Service Team Leader on 01935 462603.

You will be based in the SSDC offices in Yeovil where we operate agile working practices, but you may need to travel to other offices. 

Closing Date – 10am 20/8/19

Job Ref – 1786

Case Officer JD CS 1786



Please submit your CV and supporting statement.

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Contact Donna Thorne.